ChatPM Privacy Policy
Applicability of this Privacy Policy (Website and Teams Bot)
Collection and Storage of Project-Related Data:
ChatPM offers four different subscription plans to users namely; Solo, Advanced, Pro, and Enterprise.
In the case of Solo, Advanced, and Pro plans, we host customer’s data on ChatPM servers. We store their project-related data and process it to facilitate our functionalities such as ChatPM-GPT and PowerBI Dashboard.
In the case of the Enterprise plan, organizations have the option to either host ChatPM on their on-premise server or host it on ChatPM’s server.
If an organization chooses the option of using their on-premise server to run ChatPM, we do not collect or store any project-related data such as project scope, deliverables, cost, risks, actions, issues, meetings, schedules, etc.
However, if an organization does not opt for an on-premise server, we store their project-related data on our servers. We use an MS SQL server to store data that stores all the data in an encrypted format that ensures the security of user data.
In both cases, we process project-related data to facilitate functionalities including ChatPM-GPT and PowerBI Dashboards.
Other Information We Collect
Contact Data: We may collect personal information such as names, email addresses, and project-related data such as project scope, cost, schedules, risks, meetings, actions, issues, etc. to provide our project management bot services effectively. We collect and store your ChatPM access to enable third-party functionalities such as PowerBI reports, integration with Microsoft Azure Portal, and scheduling meetings on Microsoft Outlook.
Usage Data: Information on how you use our website and Teams Bot, including interaction data, device information, and logs.
Payment Information: We are using a third-party payment gateway service (Stripe) to facilitate payments. We do not store any of your financial information (credit/debit card number, CVV, OTP). We only store information related to payment date and amount to ensure users get the right subscription plan against the amount paid.
How We Process Information
We use the collected information to:
1. Deliver our services and ensure they function correctly.
2. Improve and personalize your experience with our services.
3. Facilitate project management functionalities by processing project-related data such as project scope, deliverables, cost, risks, actions, issues, meetings, schedules, etc.
4. Communicate with you, respond to your inquiries, and provide customer support.
5. Process transactions and manage billing and payment information.
6. Conduct data analytics to enhance our services and understand user trends.
How We Share and Disclose Information
We may share your personal information with:
Service Providers: Third-party vendors who provide services on our behalf, such as payment processing, data analysis, email delivery, and hosting services.
Business Transfers: In the event of a merger, acquisition, or sale of all or a portion of our assets, your personal information may be transferred as part of the transaction.
Legal Requirements: When required by law, regulation, or legal process, we may disclose your information to comply with legal obligations or protect our rights and safety.
With Your Consent: We may share your information with third parties when we have your explicit consent to do so.
Security
Your Rights
You have the right to:
- Access and review the personal information we hold about you.
- Request corrections to any inaccurate or incomplete data.
- Request the deletion of your personal information, subject to legal obligations.
- Object to or restrict the processing of your data in certain circumstances.
- Withdraw your consent for data processing at any time, where consent is the basis for processing.
- Request a copy of your data such as project scope, cost, schedules, risks, meetings, actions, issues, etc. in a portable format such as an Excel file.
To exercise these rights, please contact us using the information provided below.
Other Policies
Contacting ChatPM
If you have any questions, concerns, or requests regarding this Privacy Policy or our data practices, please contact us at:
Email: support@chatpmpro.com
Address: ChatPM FZ-LLC, Compass Building, Al Shohada Road, Al Hamra Industrial Zone-FZ, United Arab Emirates
Phone: +966 50 553 6258
By using our services, you acknowledge that you have read and understood this Privacy Policy and agree to the collection, use, and disclosure of your personal information as described herein.
