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Privacy Policy

ChatPM Privacy Policy

ChatPM respects the privacy of individuals and is committed to protecting the personal data we hold. This Privacy Policy explains how personal information is collected, stored, disclosed, transferred, and managed.

Applicability of this Privacy Policy (Website and Teams Bot)

This Privacy Policy applies to all personal data collected through our website and the ChatPM Teams Bot. It covers data collection, processing, and sharing practices for both platforms to ensure transparency and consistency in our privacy practices.

Collection and Storage of Project-Related Data:

ChatPM offers four different subscription plans to users namely; Solo, Advanced, Pro, and Enterprise.

In the case of Solo, Advanced, and Pro plans, we host customer’s data on ChatPM servers. We store their project-related data and process it to facilitate our functionalities such as ChatPM-GPT and PowerBI Dashboard.

In the case of the Enterprise plan, organizations have the option to either host ChatPM on their on-premise server or host it on ChatPM’s server.

If an organization chooses the option of using their on-premise server to run ChatPM, we do not collect or store any project-related data such as project scope, deliverables, cost, risks, actions, issues, meetings, schedules, etc.

However, if an organization does not opt for an on-premise server, we store their project-related data on our servers. We use an MS SQL server to store data that stores all the data in an encrypted format that ensures the security of user data.

In both cases, we process project-related data to facilitate functionalities including ChatPM-GPT and PowerBI Dashboards.

Other Information We Collect

Contact Data: We may collect personal information such as names, email addresses, and project-related data such as project scope, cost, schedules, risks, meetings, actions, issues, etc. to provide our project management bot services effectively. We collect and store your ChatPM access to enable third-party functionalities such as PowerBI reports, integration with Microsoft Azure Portal, and scheduling meetings on Microsoft Outlook.
Usage Data: Information on how you use our website and Teams Bot, including interaction data, device information, and logs.
Payment Information: We are using a third-party payment gateway service (Stripe) to facilitate payments. We do not store any of your financial information (credit/debit card number, CVV, OTP). We only store information related to payment date and amount to ensure users get the right subscription plan against the amount paid.

How We Process Information

We use the collected information to:
1. Deliver our services and ensure they function correctly.
2. Improve and personalize your experience with our services.
3. Facilitate project management functionalities by processing project-related data such as project scope, deliverables, cost, risks, actions, issues, meetings, schedules, etc.
4. Communicate with you, respond to your inquiries, and provide customer support.
5. Process transactions and manage billing and payment information.
6. Conduct data analytics to enhance our services and understand user trends.

How We Share and Disclose Information

We may share your personal information with:

Service Providers: Third-party vendors who provide services on our behalf, such as payment processing, data analysis, email delivery, and hosting services.
Business Transfers: In the event of a merger, acquisition, or sale of all or a portion of our assets, your personal information may be transferred as part of the transaction.
Legal Requirements: When required by law, regulation, or legal process, we may disclose your information to comply with legal obligations or protect our rights and safety.
With Your Consent: We may share your information with third parties when we have your explicit consent to do so.

Security

We implement a variety of security measures to protect your personal information from unauthorized access, use, or disclosure. These measures include encryption, access controls, and regular security assessments to ensure the integrity and confidentiality of your data.

Your Rights

You have the right to:

  1. Access and review the personal information we hold about you.
  2. Request corrections to any inaccurate or incomplete data.
  3. Request the deletion of your personal information, subject to legal obligations.
  4. Object to or restrict the processing of your data in certain circumstances.
  5. Withdraw your consent for data processing at any time, where consent is the basis for processing.
  6. Request a copy of your data such as project scope, cost, schedules, risks, meetings, actions, issues, etc. in a portable format such as an Excel file.


To exercise these rights, please contact us using the information provided below.

Other Policies

The Privacy Policy available on our website informs you of our practices regarding the collection, use, and disclosure of any information we collect from you. Our Privacy Policy forms part of these Terms and Conditions. We process information about you in accordance with our Privacy Policy. By using our website, you consent to such processing and you warrant that all data provided by you is accurate. In order to purchase through our website, you will be requested to provide your personal details, in particular your real name, mobile phone number, and e-mail address. Furthermore, you will be required to provide payment details. By entering your payment details, you warrant that you are the authorized account holder and that the payment details you provide on ordering are both valid and correct and you confirm that you are the person referred to in the billing information provided. We may update our Privacy Policies to ensure transparency. Once updated, we will inform you promptly regarding the new changes in our Privacy policy. You are requested to give your consent to our Privacy Policies as they are updated.

Contacting ChatPM

If you have any questions, concerns, or requests regarding this Privacy Policy or our data practices, please contact us at:

Email: support@chatpmpro.com

Address: ChatPM FZ-LLC, Compass Building, Al Shohada Road, Al Hamra Industrial Zone-FZ, United Arab Emirates

Phone: +966 50 553 6258

By using our services, you acknowledge that you have read and understood this Privacy Policy and agree to the collection, use, and disclosure of your personal information as described herein.

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